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One Day Seminar
One Day Seminar

Defensible Documentation for Disability Support Staff

Learn the leading method to document progress notes professionally, legally and competently.

Member Webinar: Managing Cyber-Risk

This NDS member-exclusive webinar will assist members to better understand the impact a cyber-incident could have on your organisation and what steps you can take to manage your digital information...
One Day Seminar
One Day Seminar

Inclusion Readiness for the NDIS in Queensland

To help you get ready for ILC activities in Queensland later this year, the CSIA is partnering with NDS to help you, your organisation and your community better understand inclusion and how to contribute.

Related events

Sector Meeting
Sector Meeting

NEMA CEO and Senior Management Network Meeting

This meeting will provide an opportunity for CEOs and Senior Managers in the NEMA region to come together and explore NDIS-related issues and opportunities.
One Day Seminar
One Day Seminar

NDIS Roadshow

NDS will be visiting the Outer Gippsland, Goulburn, and Mallee regions to deliver the NDIS Roadshow.
Special Event
Special Event

Unleashing Organisational Potential: Lessons in Workforce Innovation

Organisations around the globe demonstrate that high levels of employee engagement, collaboration and innovation produce superior results. Learn from these organisations in this workshop.

NDIS Implementation Workshop #3: Beyond Implementation

Child jumping on a trampoline and smiling
Location: Inner Gippsland
Date: 14/03/2018
Registrations are now open for our third and final NDIS Implementation Workshops, Beyond Implementation, for: Inner Gippsland, Ovens Murray, Inner East Melbourne and Outer East Melbourne. These sessions will complete NDS’s Implementation Workshop Series, preparing organisations to operate effectively in the new NDIS market environment.

The morning session will include (10AM – 12:30PM):

  • Updates from key agencies including; the NDIA, DHHS, NDS and Local Area Coordinator, Latrobe Community Health Services
  • A question and answer panel with agency representatives
  • A presentation on provider obligations – delivering NDIS supports in an open market
  • The opportunity to network with your peers from the region

Presentation: Provider Obligations – Delivering NDIS Support in an Open Market

This presentation will discuss Australian Consumer Law in relation to delivering NDIS supports. It will identify what sharp practices, fraud and misuse of funds might look like, and explore enforcement of non-compliance and the associated consequences.

Zero Tolerance Framework

A brief introduction to the Zero Tolerance Framework and resources that are freely available will be given.

The afternoon session will include (12:30PM – 3:30PM)

  • A light lunch
  • An extensive workshop on implementation to innovation - exploring how organisations can enhance their customer-directed practices

Workshop: Implementation to Inspiration

This workshop will review key NDIS operations addressed in the Readiness and Implementation Series within the context of the customer journey, exploring how this journey informs business success. The discussion will focus on the importance of understanding your purpose and how customer service, workplace culture and customer-directed practices influences your organisations’ value proposition. The session will provide practical resources to assist organisations review and build customer-focused practices.

Event details

Date Location
14 March 2018 Inner Gippsland, venue TBC
27 March 2018 Wangaratta Performing Arts Centre, Cnr Ford & Ovens Street, Wangaratta, 3677 
11 April 2018 Box Hill Town Hall, 1022 Whitehorse Road, Box Hill, 3128
12 April 2018 Mooroolbark Community Centre, 125 Brice Ave, Mooroolbark

All sessions will run to the below schedule:

  • 9:30am - Registration
  • 10:00am - Session starts
  • 3:30pm - Session ends


The discussion on the day will be guided by the below resources:


NDS recommends that strategic leaders and decision makers within disability service organisations are most suited to attend including; CEOs, HR managers, team leaders and middle management.


This venue is wheelchair accessible. Please contact the organiser directly with any additional accessibility requirements.

Contact information

For any enquiries, please contact Savannah Jewell, Sector Transition Coordinator, 03 8341 4300,