Goulburn (Vic) NDIS Readiness Workshop #1: Australian Consumer Law & Provider Obligations and Understanding the NDIS Price Guide
National Disability Services invites service delivery and NDIS intake managers, team leaders and frontline managers to the first NDIS Readiness Workshop to be held in the Goulburn (Victoria) NDIS region. The session will focus on Australian Consumer Law & provider obligations, and understanding the NDIS Price Guide.
The morning session will include (10:00am – 12:30pm):
- Up-to-date news from key agencies, including NDS, NDIA and DHHS (with LAC to TBA)
- A question-and-answer panel with presenters
- An opportunity to network with your peers across the sector
- A targeted presentation on consumer law and provider obligations when operating in the NDIS environment
This presentation will discuss Australian Consumer Law in relation to delivering NDIS supports. It will identify what sharp practices, fraud and misuse of funds might look like, and explore enforcement of non-compliance and the associated consequences. The development of comprehensive and accessible service agreements will be discussed in this context, exploring how these operational requirements and provider obligations fit within the broader payment and assurance process.
The afternoon session will include (12:30pm – 3:30pm):
- A light lunch
- An update on key changes to prices and policies in the new 2018/2019 Price Guide
- A workshop dedicated to understanding the application of the NDIS Price Guide and CSV file
Workshop: Understanding the NDIS Price Guide
This session will identify the key policies included in the NDIS Price Guide, and discuss how the document is best interpreted and applied. It will highlight the importance of the CSV file, and explore how your services may support participants to achieve their goals in relation to the NDIS Outcomes Framework.
Who should attend?
NDS recommends that service delivery and NDIS intake managers, team leaders and frontline managers are best suited to attend this session along with senior managers, strategic leaders and CEOs. This session is not tailored to frontline workers.
Date: 24 July 2018
Location: Goulburn: Parklake 481 Wyndham Street, Shepparton VIC 3630
Time: 10:00am - 3:30pm
This venue is wheelchair-accessible. Please contact the organiser directly with any additional accessibility requirements.
The discussion on the day will be guided by the below resources: