Policies and strategic directions
Our Vision
An inclusive Australia where all people with disability live safely and equitably.
Our Promise
As Australia’s peak body for disability service providers, we represent our members with a strong voice to support high quality, sustainable services for people with disability.
Our Role
We see ourselves as having key roles to play across the sector:
- To drive sector change through effective and ‘smart’ advocacy on behalf of our members, drawing on good practice and strong evidence to inform our positions.
- To provide timely insights and analysis to service providers that they can use to inform their own decision making.
- To provide tools, resources and services to promote and drive continuous improvement in service quality and business sustainability.
- To facilitate networking, collaboration and sharing of knowledge, experience and good practice across the sector.
We are viewed as a thought-leader by our members, external organisations and government and seen as the ‘source of truth’ for changes across the disability sector.
Our Goals
- Ensure NDIS delivers on its promise for all Australians.
- A powerful, informed voice across the sector for all our members.
- High quality and sustainable services by the sector.
- Members and people with lived experience at the centre of our work.
- A diverse and talented team delivering an organisation that is effective, efficient and sustainable.
Our Values
What sets us apart and makes us unique are the values that guide our work and how we act, interact and make decisions in the delivery of our services.
- Build respectful relationships - Build and nurture relationships based on mutual respect, open communication and accountability
- Lead change - Lead change for sustainable outcomes
- Deliver clarity and impact - Create solutions that deliver clarity, efficiency and impact
- Support and develop others - Support and develop others to achieve success.
- Embrace diversity - Recognise and value each person’s unique identity and contribution.
Statement of Principles
National Disability Services (NDS) is committed to a sustainable and diverse disability service sector, underpinned by the provision of high-quality, evidence-based practices and supports that strengthen, safeguard and provide greater choice for people with disability in Australia.
The NDS Statement of Principles outlines features of professional, high-quality service provision that people with disability have the right to expect.