VIC Disability Workforce Information & Resources
NDS Victoria is committed to raising the profile of disability workforce issues and supporting members to more effectively manage, attract and retain sufficient and appropriately skilled workers. We have an active Workforce Planning Advisory Group and periodic workforce forums. Topics covered on this webpage include:
- National Workforce Strategy Project
- NDS 2011 Victoria Workforce Strategy
- Disability Workforce Database Project 2010
- NDS Workforce Conference 2009
- Workforce Strategies & Policies
- Workforce Capability Tools
- Recruitment Resources
- Development Networks and Collaborative Arrangements
- Bullying at work
- Mental health
- Managing an Ageing Workforce
- Allied Health Staff
NDS is leading a consortium to develop a national workforce strategy. Work to date includes development of a discussion paper and profile of each of the NDIS trial sites, including Barwon.
In 2011 NDS Victoria developed a Workforce Strategy (PDF 840KB, RTF 365KB) to assist in NDIS transition. A Discussion Paper (PDF 458KB, RTF 176KB) informed this work, and a presentation (PPT 2.51MB, RTF 79KB) provides an overview of the Workforce Strategy. The Strategy identifies goals, strategies and initiatives to prepare the disability sector to address workforce issues in relation to each of 6 objectives.
In 2009/10 NDS conducted a major project identifying and analysing data on the Victorian non government disability workforce. A Public Report (PDF 2.28MB, RTF 1.55MB) and executive summaries of the Workforce Capacity Review (PDF 110KB, RTF 57KB) and Employee Review (PDF 111KB, RTF 65KB) are available.
Presentations from the 2009 NDS Workforce Conference are available.
This project involved pilots of recruitment and retention strategies in selected organisations across Australia. Outcomes include:
- a Disability Workforce literature review (PDF 497KB) and
- a Recruitment and Retention toolkit (PDF 2.55MB)
Please contact Sarah Fordyce if you are interested in obtaining write ups from pilots addressing:
- "Managers are the key to Retention", The Barkuma Management Learning Program
- "Attracting, Retaining and Developing Staff - Regional Workforce Issues", Bedford Industries
- "Increase our pool of part-time and casual staff from an older demographic" , Interaction Disability Services
- "Work conditions for Personal Support Workers", Karingal Inc
- "Job Redesign and Staff Retention", Keppel Community Care
- "Workforce issues re capacity, performance, engagement, upskilling and retention", Koomarri
- "Attraction, redesign of Coordinators Role, supervision" , Lower Great Southern Community Living Association Inc
- "Avoidance of panic hiring, current staff working extra shifts, team leader stress, clients missing out on programs and needing to change training or other plans", Oakdale Services
- "Support workers: recruitment; skill gaps; and low credibility of disability roles", Optia Inc.
- "Retention of staff and investment in effective retention strategies", Somerville Community Services
- "Workforce: attracting young people; male support workers", Valmar Support Services Ltd
- "The effects of systematic performance support and development on Team Leader and Direct Support Worker retention", Yooralla
In 2011 Skills for Care, UK, released a Workforce Development Strategy for people working, supporting and caring in adult social care, and a related Action Plan.
The DHS Barwon Region developed a Disability Workforce Action Plan (PDF 642KB) in 2010.
In 2008 DHS developed a Disability Workforce Strategy: Improving supports for people with a disability 2008 - 2013 with significant input from NDS, disability service providers and other stakeholders. A summary (Word 68KB) is available. DHS also produced an Implementation Plan (RTF 3.11MB) for the Workforce Strategy and a guide to workforce-related resources (RTF 3.08MB).
The Office of the Community Sector has developed several useful capability tools:
- The Workforce Capability Framework Toolkit (PDF 1.7MB, Word 750KB)
The toolkit describes many of the applications of the Workforce Capability Framework, and includes scenarios and examples.
- Workforce Capability Cards - 4 per page (PDF 436KB) or (Word 1.54KB)
The Capability Cards describe the capabilities, and can be used for a range of human resource functions, including building a job description, providing guidance in performance appraisal and professional development. If you would like to print the cards, we recommend downloading the PDF rather than the Word file.
- Video case studies
- Written case studies - including case studies developed following the pilot project in the Barwon area to support services to prepare for the introduction of the NDIS.
CareerOne Hunting the (Hidden) Hunters: Attracting and Retaining Talent in 2012 (PDF 3.45MB). Contains useful data about social media trends with recruitment, and a profile of the 'Social Work and Charity' sector in terms of employment attributes.
Best practice recruitment and selection - a tool kit for the community sector is available from the DHS website
See also: Recruitment and Retention in the Community Sector: A snapshot of current concerns, future trends and workforce strategies (PDF 130KB) Victorian Council of Social Service 2008
A Guide to Recruiting (and retaining!) Gen XY and Gen YZ, 2012 (PDF 286KB)
VCOSS has developed a Guide on Skilled Volunteers for Community Organisations (PDF 2.60MB).
Investing in Leadership Development (PDF 353KB). Developed by the Office of the Community Sector, this identifies leadership skills and knowledge unique to the sector and assesses the adequacy of current resources and opportunities for leadership development.
The Victorian State Service Authority has a number of resources relating to Succession Planning.
Developing Organisational Support Services and Networks (PDF 2.20MB). Developed by the Office of the Community Sector, this considers options around expanding the range of information, resources and supports available to community organisations to help them meet their objectives.
Anti-bullying benchbook (PDF), Fair Work Commission
Anti-bullying guide (PDF), Fair Work Commission
Flowchart (PDF), Fair Work Commission
Preventing and responding to bullying at work (PDF 5.98MB), Safe Work Australia, 2013
Flexible Learning Advisory Group (FLAG), Workforce Research Centre, University of Sydney, 2011
Enabling workforce development: Insights from industries using e-learning
National VET E-learning Strategy Provides e-learning information and resources on e-learning, innovations and standards
Ageing workforce: Prolonging Working Lives (PDF 791KB), presentation by Assoc. Professor E. Brooke at a VHIA Disability Forum, 2010
Shortage of Allied Health Staff in the Disability Sector (PDF 52KB), Lifestart Co-op Ltd, Sue Becker, 2011
- 2012, The influence of motivation in recruitment and retention of rural and remote allied health professionals: a literature review (PDF 389KB), Rural and Remote Health
- 2012, Analysis of Workforce Indicators Suitable for the Ageing, Disability and Home Care Sectors, Social Policy Research Centre
- NCVER 2012 Reskilling for encore careers for (what once were) retirement years (PDF 526KB). Encouraging older workers to stay in the workforce has become a policy priority. At the same time, the life expectancy of Australians has increased dramatically over the past several decades, effectively inserting a new stage in the life course, often called the 'third age'. This report explores the possibility of using that third age to embark on an encore career, and the role the VET sector might play in this in Australia.
- Workforce Gap Analysis Project (PDF 1.13MB, Word 1.95MB), Precision Consultancy for DHS, 2011
- DHS Workforce and Demographic Data 2011 (PDF 1.48MB)
- Community Services and Health Industry Skills Council 2012 Environmental Scan (PDF 3.83MB)
- Skills for Care UK
The state of the adult social care workforce in England, 2010 executive summary (PDF) Appendix 1 England Statistical Summary [Excel] Appendix 2 Statistical summary [PDF] Appendix 3 Regional Statistical Summary [Excel] see p9 re the future workforce, with various scenarios, which may have relevance to the Australian context
- National Institute Labour Studies, Flinders University 2010, Community and Disability Services Workforce Profile Project, the first nationally-representative survey of the community services workforce in Australia
- Centre for Work + Life, The Australian Work and Life Index 2009
Work, Life and Workplace Flexibility (PDF 703KB)
- Victorian Council of Social Service 2008
Recruitment and Retention in the Community Sector: A snapshot of current concerns, future trends and workforce strategies (PDF 130KB)
- Labour Market, Skills Demand and Skills Formation (PDF 1.03MB), Skills Australia and The Academy of the Social Sciences in Australia, 2008
- Workplace Research Centre 2008
Identifying paths to skill growth or skill recession: workforce development choices for community services and health (PDF 172KB), John Buchanan, University of Sydney
- National Disability Administrators 2006
Investigation into disability workforce capacity issues (PDF 1.96MB), KPMG
- Victorian Department of Human Services 2005
Disability Services Workforce Study (PDF 1.07MB)
Carecareers Careers service for working in the disability and community care sector Australia wide. Information for job applicants, existing employees and hiring managers.
On-line career resource for the community services and health industries, the Community Active Careers website has input from the Australian Government, the CS&H Industry Skills Council and all CS&H state advisory bodies, and employing organisations within the community services and health industries. The Work that Matters e-newsletter provides regular updates on resources and initiatives related to careers in the community services and health sectors.
Department of Human Services: Workforce Design Strategy
The DHS Better Skills, Best Care strategy seeks to encourage health services to explore new and redesigned work roles and provide support to pilot and roll out initiatives. This website provides information on toolkits, links to further resources, and good practice project. Whilst designed for the health sector, elements of the website may be relevant to disability services.
Department of Human Services: CSO Information Portal - Workforce
The Funded Agency Channel CSO Information Portal compiles an extensive array of workforce resources and research around: workforce planning; recruitment and selection; education and training; and retention.
field promotes and models a culture of learning for people with disability, the disability services workforce and the community to create a more inclusive society. This is in the context of a broad social agenda driven by human rights.
The Office is undertaking a range of work relating to the community sector workforce.
South Australian Government: Building Business Capacity in Workforce Development: Employer Resource Toolkit
This toolkit contains lots of interesting and useful information to support employers with workforce development.
State Services Authority
The Victorian State Services Authority is responsible for public sector workforce planning and development. Its website contains useful information and tools some of which are highly relevant to the non government disability sector.
This website provides information, tools and notice of regular roundtables dealing with worklife balance issues.
For further information or suggestions for additional resources please contact Sarah Fordyce on 03 8341 4303 or firstname.lastname@example.org